Trade name Pirvate Driver Paris
Last updated on: 12/11/2021
PrestigeDrive VTC is a French SASU with a share capital of €3,000, registered in the Bobigny Trade and Companies Register under number RCS 849346333 and whose head office is located at 98 avenue Gilbert Berger 93290 Tremblay-en-France, represented by Mr. Marius Corcodel (the “Service Provider”).
The Service Provider's intra-community VAT number is FR40849346333.
The Service Provider can be contacted at the following contact details:
98 AVENUE GILBERT BERGER 93290 TREMBLAY-EN-FRANCE
+33753233364
contact@prestige-drivers-paris.com
Article 1 – SCOPE OF APPLICATION
These general conditions of service (the “General Conditions”) apply to the following services (the “Services”) provided by the Provider to any consumer and non-professional wishing to benefit from them (the “Client”).
-Rental of transport vehicles with VTC driver
-Transport of passengers by taxis (NAF 4932Z)
The main characteristics of the Services are set out in the Appendix hereto.
Any order for Services implies, on the part of the Client, prior acceptance without restriction or reservation of the General Conditions, which the Client declares to have read.
The General Conditions are applicable subject to any contrary stipulation appearing in the purchase order or in any special conditions concluded between the Company and the Customer concerned.
The General Conditions are understood without prejudice to the applicable legal provisions and in particular those provided for by the Consumer Code.
Article 2 – ORDERS
Each order for Services gives rise to the establishment of a detailed estimate, valid for 6 months from its creation date.
The order is final upon acceptance and signature of the quote by the Customer, the latter then being valid as a purchase order.
The purchase order, the nature of the Services and their terms of execution may not be modified without the prior written consent of the Service Provider.
In the event of cancellation by the Customer of a confirmed order, for any reason whatsoever, and without prejudice to any additional damages:
- any deposit paid upon ordering by the Customer will remain automatically acquired by the Service Provider and will not give rise to any reimbursement;
- in the absence of a deposit, a sum corresponding to 50 % of the total price excluding tax of the Services will be due to the Service Provider and invoiced to the
Conversely, in the event of cancellation by the Service Provider of a confirmed order, for whatever reason, any deposit paid on the order by the Customer will be refunded, it being specified that it will be refunded double if the order does not correspond to a special order on estimate.
Except in the case of a special order on estimate, any deposit paid in advance by the Client will bear interest at the legal rate upon expiry of a period of three months from payment until the execution of the Services, without prejudice to the obligation of the Service Provider to provide said Services.
Article 3 – PRICE CONDITIONS
The Services are provided at the Provider's rate in effect on the day the order form is signed, expressed in euros and all charges included (French value added tax and other taxes applicable on the day the order is registered).
Any possible administration, management, reservation, intermediation and other fees, interest and commissions are indicated on the order form.
The costs incurred for the execution of the Services may however be subject to additional invoicing to the Client (travel expenses, accommodation, disbursements, etc.) according to the agreement of the parties appearing where applicable in the order form.
The price of the Services is determined in the purchase order based on the nature of the Services, the level of skill and expertise required and the number, qualification and experience of the personnel required.
The fees for the Services and/or hourly billing rates applicable on the date hereof are set out in the Appendix. Any change in the price of the Services will take effect during the next contractual period. In the absence of termination by the Client before this effective date, the new pricing will be applicable to the new contractual period.
The price is fixed and cannot be revised during the period of execution of the Services, the parties expressly waiving the right to rely on the provisions of Article 1195 of the Civil Code.
However, in the event of a specific request from the Client during the duration of the Services, duly accepted in writing by the Service Provider, the costs or fees relating thereto may be subject to specific additional invoicing.
The Provider reserves the right to modify its prices at any time for any Services subscribed to after this modification.
Any price reductions, discounts and rebates may apply to the Services under the conditions set out in the Appendix or in any other document that may be communicated to the Customer. In the event of a promotional rate, the Service Provider undertakes to apply this rate to any order placed during the promotional period.
Any change in rates resulting from an increase in value added tax or the creation of any new tax based on the price of the Services will be immediately and automatically applied.
Article 4 – BILLING AND PAYMENT CONDITIONS
In case of specific services:
-The Services are invoiced and the price is due in full and payable in cash on the day the purchase order is signed.
-The Services are invoiced and the price is due in full and payable in cash on the day of their provision.
-The Services are invoiced and the price is due in full and payable in a single payment within 30 DAYS following their provision.
-In the case of services to be performed successively:
If payment in cash when ordering
-The Services are invoiced and the price is due in full and payable in cash on the day the purchase order is signed for the upcoming contractual period.
If payment at regular intervals
-The Services are invoiced and the price is due and payable at [at the end of each month] giving rise to the provision of the Services.
In accordance with Article L. 221-10 of the Consumer Code and except for exceptions referred to in the same article, when the order was placed outside the Provider's establishment within the meaning of Article L.221-1 of the Consumer Code, the execution and payment of the Services may not take place before the expiry of a period of seven (7) days from the conclusion of these terms by a consumer, unless expressly requested otherwise by the Customer received under the conditions provided for in Article L.221-25 of the Consumer Code.
The following payment methods can be used:
-[Bank cards]
[Bank check for any order greater than or equal to “59” euros]
-[Bank transfer]
-[Automatic debit]
-[“Other payment methods”] [No checks]
In the presence of a payment by check, the latter must be issued by a bank domiciled in metropolitan France or Monaco. The collection is carried out immediately, or according to the conditions agreed between the Service Provider and the Customer in the order form.
In the event of early payment by the Customer, no discount will be applied. Under no circumstances may payments be suspended or subject to any compensation without prior written agreement between the Service Provider and the Customer. Any suspension, deduction or compensation made unilaterally by the Customer will be treated as a default in payment and will result in all the consequences of late payment.
It is expressly agreed that the Customer is validly notified to pay by the sole due date of the obligation, in accordance with the provisions of Article 1344 of the Civil Code. In the event of late payment of any of the due dates, the Service Provider reserves the right, without any compensation being due to the Customer, to:
- demand immediate payment of all amounts owed for the Services, these becoming immediately due regardless of their initially scheduled due date;
- refuse any new order or require for any new order cash payment or a guarantee for the proper execution of commitments;
- allocate any partial payment first to the non-privileged part of the debt and then to the amounts which are due the oldest;
- reduce, suspend or cancel access to the Services, 15 days after formal notice has remained without effect, given by the Service Provider to the Client;
- apply, without prior notice, to all amounts due, from the first day of delay and until full payment, late payment penalties calculated at the rate referred to in Article 441-6 of the Commercial Code; and/or
- demand the payment of a fixed compensation of €40 for recovery costs, for each invoice paid late, and the payment of compensation equal to €10% of the sums still owed to him, without prejudice to the compensation of any actual damage
Article 5 – TERMS OF PROVISION OF SERVICES
The Service Provider is only required to provide the Services ordered by the Client in the event of partial or total payment of the price and actual collection thereof under the conditions indicated above in Article 3.
In the absence of immediate execution of the Services, these will be provided on the date or within the period specified in the order form, at the place agreed with the Client and previously accepted by the Service Provider.
The Provider declares that it has the skills, experience and resources necessary to provide the Services, and will assume full responsibility for both the execution of the Services and the organization of the work of its personnel where applicable.
The Provider will provide the Services in good faith and will implement all due diligence required for the performance of its obligations under these General Conditions, in compliance with legislative and regulatory provisions and the rights of third parties.
In particular, the Service Provider undertakes to:
- take all care required by professional diligence and local customs in the execution of the Services;
- where appropriate, implement or provide adequate means for the execution of the Services;
- in the absence of immediate execution of the Services, make its best efforts to ensure compliance with the deadline or schedule appearing in the purchase order
The Service Provider will collaborate actively and in good faith with the Client in all areas, with a view to the proper execution of the Services, and will immediately inform the Client of any difficulty or dispute arising during the execution of its mission.
The Provider will provide the Services with complete independence and autonomy. Neither the Provider, nor its directors, nor its staff members, will have the power or authority to make decisions, commitments, or enter into contracts in the name and on behalf of the Client, in any manner whatsoever, except with a prior and special written mandate given by the client.
[If a commercial warranty is provided]
Any commercial guarantee subscribed to by the Customer will be the subject of a written contract separate from these General Conditions, specifying the content of the guarantee, the terms of its implementation, its price, its duration, its territorial scope as well as the name and address of the guarantor, in accordance with the provisions of Articles L. 217-15 et seq. of the Consumer Code.
Article 6 – CUSTOMER OBLIGATIONS
The Client collaborates actively and in good faith with the Service Provider in all areas with a view to the proper execution of the Services.
In particular, it communicates information and documents that are complete, precise, accurate and sincere and makes the decisions reasonably necessary within the time limits required for the performance of the Services. The Service Provider will be authorized to use any element communicated by the Client for the purposes of performing the Services or obtained through public information sources generally considered reliable and to presume, without its liability being incurred, that this element is accurate, precise, sincere, complete and does not contain any inaccuracy or insufficiency likely to alter its scope.
The Client may not modify, during the execution of the Services, their nature or their terms of supply, except with the prior written agreement of the Service Provider.
He undertakes to immediately inform the Service Provider of any difficulty, reservation or dispute arising during the performance of the Services, in order to enable an amicable settlement of the situation, if necessary.
The Client pays the price of the Services under the conditions and in accordance with the terms provided herein.
Article 7 – COMPLAINTS
The Service Provider's after-sales service can be contacted using the contact details given at the top of these General Conditions.
In the event of a delay in the provision of the Services, for any reason other than force majeure or the actions of the Customer, the Customer may cancel the order under the conditions set out in Articles L.216-2, L.216-3 and L.241-4 of the Consumer Code, after having ordered the Service Provider to provide the Services within a reasonable additional period.
The amounts advanced by the Client will then be returned to him no later than fourteen (14) days following the date on which the contract was terminated.
In the event of defective performance of the Services, the Client must notify the Service Provider and formulate its grievances, reservations and relevant supporting documents within thirty (30) days.
calendar days following the date on which it becomes aware of it, in order to allow the parties to make their best efforts to reach an amicable settlement of the situation within thirty (30) calendar days following the initial notification from the Client.
In the absence of reservations or complaints expressly issued by the Client during the provision of the Services within this period, no complaint may be validly accepted by the Service Provider.
Where applicable and in the event that the Client's complaint is taken into account, the Service Provider may provide a partial or total refund to the Client or rectify and correct the Services provided as soon as possible.
In the absence of an amicable settlement under the above conditions and in the event of sufficiently serious non-performance by the Service Provider, the Client may terminate the General Conditions under the conditions set out in Article 10 and obtain, where applicable, damages from the Service Provider for the purpose of compensating for the loss suffered, the Client waiving in advance the right to request forced performance in kind of the Services by the Service Provider or a third party or a proportional reduction in the price, by express derogation from the provisions of Articles 1221, 1222 and 1223 of the Civil Code.
Article 8 – LIABILITY OF THE SERVICE PROVIDER
The Service Provider is bound by an obligation of means with respect to the provision of the Services. The Service Provider shall not be held liable:
- in the event of failure to fulfil any obligation resulting from an act of God, an event of force majeure within the meaning of Article 1218 of the Civil Code or the actions of the Client or a third party;
- in the event that the information, data, instructions, directives, materials or supports communicated by the Client are erroneous or incomplete, and more generally in the event that the non-performance or defective performance of the Services results in whole or in part from the behavior, a failure or a deficiency of the Client;
- in the event of use of the results of the Services for an object or purpose other than those for which the Service Provider intervened, of incorrect implementation of the Service Provider's recommendations or of failure to take into account the reservations expressed by the Service Provider;
-in the event of indirect or unforeseeable damage;
- in the event of non-compliance with the legislation of the country in which the Services are provided, which it is the responsibility of the Client, who is solely responsible for the choice of the Services requested, to verify.
Article 9 – INTELLECTUAL PROPERTY
Unless otherwise agreed in writing by the Service Provider, the Service Provider is the exclusive owner of all intellectual property rights relating to the elements communicated to the Client as part of the provision of the Services, and in particular, but not limited to, the graphic charter, title, form, plan and structure of the information and documents communicated, the texts, logos, brands, images and photographers, animations and videos, slogans, databases and, more generally, all or part of the elements communicated.
Consequently, these General Conditions do not entail the transfer of any of these intellectual property rights to the benefit of the Client, who undertakes not to reproduce, use and/or represent, by any process whatsoever, even partially, any element over which the Service Provider holds an intellectual property right.
As an exception to the foregoing, the Service Provider grants the Client, subject to the latter's compliance with these General Conditions, a non-exclusive and non-transferable right to access the elements communicated as part of the provision of the Services and of which it holds full ownership, to download them and to print them where applicable for personal and non-commercial internal use.
Article 10 – PERSONAL DATA
10.1 Nature of personal data collected
The Service Provider undertakes to collect only adequate, relevant personal data limited to what is necessary in relation to the purposes for which they are processed. No personal data considered “sensitive”, such as racial or ethnic origin, political, philosophical or religious opinions may be requested or collected from the Client.
The Client is hereby informed that the personal data indicated as mandatory on the forms and collected as part of the service described herein are necessary for the performance of the Service. Among the personal data of the Client that the Service Provider collects from him may be:
His first and last names
His email address
His phone number
10.2 Purpose of processing personal data
Personal data may be collected and used by the Service Provider for the purposes of enabling the provision of the Services, and may be transmitted to companies responsible for the management, execution and processing of payment transactions.
The data collected may also be used in the context of managing commercial relations in order to establish statistics, carry out market and behavioral studies and enable the Service Provider to improve and personalize the Services.
10.3 Conservation, security and confidentiality of personal data
The personal data collected are processed and stored under conditions designed to ensure their security and are kept for the period strictly necessary to achieve the purposes referred to in Article 10.2 of these General Conditions above. Beyond this period, they will be kept for exclusively statistical purposes and will not give rise to any exploitation of any nature whatsoever.
This data may also be retained for security and conservation purposes, in order to comply with the legal and regulatory obligations to which the Service Provider is subject.
The Service Provider undertakes to implement technical and organizational security measures to guarantee the security, integrity and confidentiality of all personal data, in order to prevent them from being distorted, damaged or accessed by unauthorized third parties.
However, it is specified that since no security measure is infallible, the Service Provider cannot guarantee absolute security of the Client's personal data.
10.4 Transfer of personal data
[If no transfer of personal data is made outside the EU]
No transfer of personal data is made outside the European Union.
Except in the case where a third party asks the Client to accept a confidentiality charter and conditions of use specific to it, third-party companies having received communication of the User's personal data have undertaken to process their personal data solely for the implementation of the Service Provider's Services.
The Service Provider undertakes never to share the Client's personal data, without having obtained their prior consent, with third-party companies for marketing and/or commercial purposes.
However, the Service Provider may be required to disclose the Client's personal data to administrative or judicial authorities when their disclosure is necessary for the identification, arrest or prosecution of any individual likely to cause
prejudice to the rights of the Provider, any other customer or a third party. The Provider may finally be legally required to disclose the User's personal data and may not, in this case, object to it.
10.5 Client’s rights over his personal data
In accordance with the General Data Protection Regulation 2016/679 of 27 April 2016 ("GDPR"), all Customers have the right to access, rectify and erase personal data concerning them, which they can exercise directly with the Service Provider's customer service by contacting them at the following email address [email address] or at the following postal address [postal address], attaching a copy of an identity document to their request.
Furthermore, within the limits set by law, the Client also has the right to object to the processing, to limit it, to decide on the post-mortem fate of his data, to withdraw his consent at any time and the right to the portability of the personal data provided.
Article 11 – DURATION – TERMINATION
In the event of a one-off sale or in application of special conditions, these General Conditions are concluded for the duration of the provision of the Services, as mentioned where applicable in special conditions or in the order form.
In the event of a sale with successive execution, these General Conditions are concluded for an initial period of [3 Years]. In the absence of termination of these General Conditions within a period of [1 month] months preceding the end of this initial period, the provision of the Services and the General Conditions are tacitly renewed for a new period of a duration equivalent to the initial duration, at the pricing conditions in force on the date of renewal.
In this regard, the terms of the following articles of the Consumer Code appearing in the new legislative part, Book II, Title I, Chapter V are recalled:
Article L.215-1 of the Consumer Code
"For service provision contracts concluded for a fixed term with a tacit renewal clause, the professional service provider shall inform the consumer in writing, by dedicated registered letter or email, at the earliest three months and at the latest one month before the end of the period authorising the rejection of the renewal, of the possibility of not renewing the contract that he has concluded with a tacit renewal clause. This information, provided in clear and understandable terms, shall mention, in a visible box, the deadline for non-renewal.
Where this information has not been sent to him in accordance with the provisions of the first paragraph, the consumer may terminate the contract free of charge at any time from the renewal date.
Advances made after the last renewal date or, in the case of open-ended contracts, after the date of transformation of the initial fixed-term contract, shall in this case be reimbursed within thirty days from the date of termination, after deduction of the sums corresponding, up to that date, to the execution of the contract.
The provisions of this article apply without prejudice to those which legally subject certain contracts to specific rules regarding consumer information.
Article L.215-2 of the Consumer Code
“The provisions of this chapter do not apply to operators of drinking water and sanitation services.”
Article L.215-3 of the Consumer Code
“The provisions of this chapter are also applicable to contracts concluded between professionals and non-professionals.”
Article L.241-3 of the Consumer Code
"When the professional has not made the reimbursement under the conditions provided for in Article L. 215-1, the sums due are subject to interest at the legal rate."
The Service Provider or the Client may terminate the General Conditions automatically and in advance by sending written notification:
- in the event of the occurrence of a case of force majeure referred to in Article 7 hereof;
-after having notified the other party in the event of a serious breach by the latter of its obligations or under applicable laws and regulations, which has not been remedied within fifteen (15) days (when this breach can be remedied) following written notification indicating the nature of the breach and the need to remedy it.
Article 12 – WITHDRAWAL
Where applicable, when an order for Services has been subscribed to by a consumer Customer remotely, after telephone canvassing or outside the Provider's establishment within the meaning of Article L.221-1 of the Consumer Code, the Customer will have a withdrawal period of fourteen (14) clear days from the day of signing the order form, the calculation of the period being carried out according to the terms provided for in Article L.221-19 of the Consumer Code.
The Customer may notify his decision to withdraw from his order by means of the withdrawal form appearing in the Appendix hereto or by a clear and unambiguous declaration to the postal or electronic address of the Service Provider.
The Service Provider will, where applicable, acknowledge receipt of the compliant withdrawal request.
Where applicable, the reimbursement of the price paid by the Customer for the Services will take place within fourteen (14) days from the day on which the Service Provider was informed of the Customer's decision to withdraw from its order, using the same means of payment as that used by the Customer during the initial transaction. In this regard, it is specified that in the event of an express request by the Customer for the execution of the Services before the end of the withdrawal period, the latter must pay the price of the Services from which it benefited prior to its withdrawal, in accordance with the provisions of Article L.221-25 of the Consumer Code.
Notwithstanding the foregoing, it is specified that the right of withdrawal will not apply to the provision of services referred to in Article L.221-28 of the Consumer Code, in particular in the event of the provision of Services fully performed before the end of the withdrawal period and the performance of which began after prior agreement of the Customer and waiver of his right of withdrawal.
Article 13 – NOTIFICATIONS
Any written notice or summons required or permitted under the provisions hereof shall be validly given if sent by letter delivered by hand or by hand against receipt of delivery, by registered mail with acknowledgment of receipt, or by electronic mail (except in the event of termination of this Agreement), addressed to the contact details of the party concerned, each party electing domicile at its registered office.
Any change in the contact details of a party for the purposes hereof must be notified to the other party in accordance with the terms set out above.
Notices given by hand or by hand shall be presumed to have been given on the date of their delivery to the addressee, as evidenced by the delivery receipt. Notices given by registered mail with acknowledgment of receipt shall be presumed to have been given on the date of their first presentation at the addressee's address. Notices given by electronic mail shall be presumed to have been given on the date the electronic mail is sent.
Article 14 – AUTONOMY AND ABSENCE OF WAIVER
If any of the provisions of these General Conditions were declared null or inapplicable for any reason whatsoever pursuant to a law, regulation or following a final court decision, it would be deemed unwritten and the other provisions would remain in force.
The fact that the Service Provider does not temporarily or permanently assert one or more stipulations of the General Conditions shall not in any case constitute a waiver.
Article 15 – MODIFICATION
The Provider reserves the right to modify the content of these General Conditions at any time for the placing of new orders for Services.
Any order resulting from a modification made to the General Conditions will imply acceptance by each Customer of the new version of the General Conditions which will be communicated to them.
Article 16 – DISPUTES
The Customer is informed that he is free to use a consumer mediator free of charge with a view to the amicable resolution of a dispute between him and the Service Provider, in accordance with articles L.611-1 et seq. and R.612-1 et seq. of the Consumer Code.
All disputes to which the General Conditions may give rise, concerning their validity, interpretation, execution, termination, their consequences and their results, will be submitted to the Paris court.
Article 17 – APPLICABLE LAW & LANGUAGE
These General Conditions and the operations resulting from them are governed by and subject to French law. They are written in French. In the event of translation into one or more foreign languages, only the French text will be authentic in the event of a dispute.
Appendix: Characteristics of the Services
-transport of passengers by taxis (NAF 4932Z)
-rental of transport vehicles with driver
Appendix: Withdrawal form
If the Customer wishes to exercise his right of withdrawal – in compliance with the conditions set out in article 11 of these General Conditions, he has the possibility of using the form below:
I hereby notify you of my withdrawal from the contract for the following provision of services:
For the attention of:
-Name(s) and reference(s) of order(s):
-Ordered on:
-Name of the customer who placed the order:
-Address of the customer who placed the order:
-Customer signature:
REGULATIONS – WHAT YOU NEED TO KNOW
– In the event of withdrawal by the customer:
– D-2 the service will be reimbursed.
– D-1 the deposit paid will not be refunded under any circumstances.
– The date of the service, the service will be due in full.
Hourly booking will be charged minimum 3 hours (20 km/hour included) and any hour started is due in full.
– The package includes:
-the vehicle in working order,
- professional insurance for transported persons
-kilometers according to estimate, departure and return to garage,
– The package does not include:
The amount of tolls and parking (unless specified in advance), any provision outside the established estimate. Entrances to public places.
– Waiting and waiting costs:
Free waiting time of 60 minutes at airports upon plane landing and 20 minutes at stations upon train arrival.
If the customer chooses a pick-up time different from the plane landing time at the time of booking, the waiting time is a maximum of 30 minutes.
Beyond these deadlines, the wait will be billed as follows:
-eco/standard/comfort range = 55€/h
-Business/Executive range = 65€/h
-Van Premium/Van Luxury range = 70€/h
-First Class/Limousine range = 90€/h
Any additional waiting time started must be paid in full.
The wait at other addresses is a maximum of 15 minutes.
All bookings to and from airports must be paid in advance on the website or via secure payment link.
– Car seats:
For the safety of your children, we do not transport children without car seats adapted to their morphology.
This is why we provide you with the option of child car booster seats or baby seats adapted to the size of your children.
So, you must specify this to us when you make your reservation.
Also, if you want to travel with your own car seats, please let us know.
Any passengers arriving with children without a car seat, or who have not indicated the need for child seats when booking, may be refused access to the vehicle by their private VTC driver.
Cancellation fees are then applicable.
– Food and drinks:
In order to offer each of our passengers an equivalent quality of service, in a vehicle in a perfectly clean and hygienic condition, the consumption of drinks or food on board our vehicles is not authorized.
Except for consumables made available to you by your driver on board the VTC vehicle.
The vehicles are rented for a defined service, so except in exceptional cases, we will not make any journey other than that agreed in the contract.
In the event that the rental company cannot provide the vehicle specified in the contract, the deposit will be fully refunded, unless both parties agree on the provision of another vehicle. In the event of unavailability to be present at the first appointment with the vehicle, the deposit will be fully refunded without recourse or compensation for the damage caused.
In the event of a breakdown during the service rendering the vehicle unavailable, the amount of the service will be calculated in proportion to the time spent, without recourse or compensation for the damage caused.
The vehicles, unless otherwise specified, have a capacity of 3 adults or 2 adults and 2 small children. For the Meredes class V the maximum capacity is 7 passengers and 8 medium luggage. For the Van XXL the maximum capacity is 8 passengers and 11 medium luggage. All spacious luggage will be charged to you.
For weddings or various events, times, routes and decorations must be confirmed at least 72 hours before the start date.
Smoking is not permitted in our vehicles. The vehicle doors must be operated gently, and the driver should be allowed to open and close the doors and trunk of the rented vehicle. In the event of damage to the interior equipment or other damage to the vehicle or other vehicles, for example when the doors are opened unexpectedly, the customer will be responsible for the damage caused. We would ask you to please allow the driver to open and close the doors.
We are not responsible for valuables left in the vehicle, in the event of theft or break-ins committed by a third party, no claims will be accepted. So that no dispute is refused, we ask passengers not to open the doors or the trunk themselves which could cause their personal belongings to fall out. In the event that the passenger opens a door or the trunk of the vehicle themselves and part of the vehicle is damaged, they alone will be responsible for the damage caused. During the rental period of the vehicle, the driver is responsible, they are advised to respect the highway code, no request for speeding will be accepted by the driver. Any exterior decoration of the vehicle, other than those initially provided for in the contract, is prohibited.
In case of traffic disruption, the price of the quote remains fixed. In case of traffic jam or accident on the road taken, any wait exceeding one hour will be charged a maximum of 40% of the price of the reservation. No other claims will be accepted.
PrestigeDrive VTC reserves the right to use photographs of vehicles taken during services for promotional purposes.
If the driver notices that the customer is committing an offence, such as using narcotics, he has strict instructions to immediately stop the service in progress. This stoppage will not give the right to a refund of this service under any circumstances.
No animals will be accepted in our vehicles without prior notice, we love our vehicles as much as your companions, you just have to plan for them and we do not charge any supplement if you wish to travel with your pets.
pets. We love to travel, so do they. Just let us know when you book.
All reservations must be paid for upon booking or registered with a credit card number.
Our drivers only accept your payments by bank card or cash at the end of the service.
– Four qualities:
Punctuality: Our drivers will arrive to transport you on time to your destination
Comfort: our cars are spacious, and are equipped with water bottles, phone chargers
Discretion: your journeys will be private and carried out in complete confidentiality
Safety: Your safety is our priority.
PrestigeDrive VTC Company cannot be held responsible for any loss or theft of personal property. You must ensure that your property is safe.
In the event of a dispute regarding the interpretation or execution of these terms, exclusive jurisdiction is granted to the Bobigny court.
